A Supplement is typically an estimate for hidden or additional damage that we didn’t know about during the initial estimate. Supplements are very common. If we find additional damage, we will notify you and your insurance company.
There are 10 steps included in our repair process at Lithia Body and Paint of Bend. Below is an abbreviated version of the repair process: Step 1. Evaluate vehicle, identify repair needs, prepare estimate, and contact insurance company to file claim if needed. Step 2. Confirm insurance coverage, review payment policy, schedule repairs, present repair [...]
We are I-CAR Gold trained and GM certified.
Yes, we offer 1 to 3 day repairs. However, your vehicle has to qualify for it, and we determine if your car qualifies by the scope and size of the repair needed for your vehicle
The length of time depends on the repair. We will give you an estimate after we access your car.
Yes, our customer service representatives will contact you during the repair process. They can call, text, or email you depending on how you would like to be contacted.
We will happily direct you to Enterprise Rental Car. Their phone number is 541-383-1717.
Yes, we offer a shuttle service to our customers as needed. Please ask us about this service if it is something you are needing.
No, you do not need more than one estimate. If your insurance provides you with an estimate, that is all you need.
We work with ALL insurance companies.